> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sideshift.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel an unsettled transfer

> Reverse a transfer that has been reserved but not yet sent to the payment
provider. The funds held against the source wallet are credited back, the
pending ledger entry is marked reversed, and the transfer's daily-limit
reservation is released.

**This does not delete anything.** The transfer row remains. It comes back
with `status` of `failed`, and a `failureReason` reading
`Cancelled before provider settlement`. There is no `cancelled` status.

**Only unsettled transfers qualify.** `POST /accounts/transfer` settles
synchronously, so a transfer is normally already `completed` by the time
you could call this. It applies to the narrow window where a transfer holds
a reservation that was never submitted, typically because the creating
request failed part-way. Anything the provider has already seen is refused
with `409`, because reversing it would need a refund and this endpoint does
not perform one.

**Not idempotent.** A second call returns `409`, since the transfer is
terminal by then. The reversal itself is transactional, so concurrent calls
cannot credit the source twice.

**Sandbox:** sandbox transfers never reach the provider boundary and settle
immediately, so in practice they are never cancellable and return `409`.




## OpenAPI

````yaml /openapi/connect.yaml delete /transfers/{transferId}
openapi: 3.1.0
info:
  title: SideShift Connect
  version: 1.0.0
  description: >
    Embed payment infrastructure directly into your platform. Create accounts
    for your users, transfer funds in any direction, and drop in pre-built
    payout and pay-in widgets — all through a single API.


    ## Setup Guide


    ### 1. Generate an API Key


    Go to [Settings → Connect](https://app.sideshift.app/settings?tab=embed) and
    click **Generate API Key**.


    Copy it immediately — keys are only shown once.


    - `sk_live_*` — Production (real money)

    - `sk_test_*` — Sandbox (isolated balances, simulated payouts)


    > **Never expose your API key in client-side code.** All API calls must be
    made from your backend.


    ### 2. Add Allowed Domains


    In Settings → Connect, add the domains where you'll embed widgets:


    | Pattern | Matches |

    |---------|---------|

    | `app.example.com` | Exact match |

    | `*.example.com` | All subdomains |

    | `localhost` | Any port (auto-allowed for development) |


    ### 3. Create User Accounts


    Every user who needs access to payments needs a SideShift Connect account:


    ```bash

    curl -X POST https://app.sideshift.app/api/embed/accounts/create \
      -H "x-api-key: sk_live_YOUR_KEY" \
      -H "Content-Type: application/json" \
      -d '{ "email": "jane@example.com", "name": "Jane Creator", "externalId": "usr_123" }'
    ```


    Store the returned `sideshiftAccountId` — you'll need it for everything
    else.


    ### 4. Generate a Widget Token


    Tokens authenticate embedded widget sessions. Generate them server-side:


    ```bash

    curl -X POST https://app.sideshift.app/api/embed/auth/token \
      -H "x-api-key: sk_live_YOUR_KEY" \
      -H "Content-Type: application/json" \
      -d '{ "sideshiftAccountId": "acct_abc123", "widgetType": "both" }'
    ```


    The response includes `widgetUrls.payout` and `widgetUrls.payin` — use these
    as iframe sources.


    ### 5. Embed the Widget


    **iframe (recommended):**

    ```html

    <iframe
      src="WIDGET_URL"
      width="100%" height="500"
      frameborder="0"
      allow="payment; camera; microphone"
      style="border:0; border-radius:12px"
    ></iframe>

    ```

    The iframe is the most reliable method — it works in any framework, needs no
    build tooling, and avoids dependency conflicts. The `allow="payment; camera;
    microphone"` attribute is required for KYC/identity verification inside the
    widget.


    **White-label verification and withdrawals:**

    The payout widget uses custom, theme-aware identity-verification,
    withdrawal, fee, payout-method, history, and account-reset interfaces. It
    does not render provider UI or SideShift product artwork. The KYC title,
    progress rail, and withdrawal title can be removed independently with widget
    URL query parameters:

    ```html

    <iframe
      src="WIDGET_URL?showKycHeader=false&showKycSteps=false&showWithdrawHeader=false&kycButton=Verify%20identity&kycTitle=Identity%20check&kycVerifiedTitle=Identity%20confirmed"
      width="100%"
      height="500"
      frameborder="0"
      allow="payment; camera; microphone"
    ></iframe>

    ```

    Labels use the same camel-case names shown above and should be URL-encoded.


    ### 6. Transfer Funds


    Move money between your company and user accounts:


    ```bash

    curl -X POST https://app.sideshift.app/api/embed/accounts/transfer \
      -H "x-api-key: sk_live_YOUR_KEY" \
      -H "Content-Type: application/json" \
      -d '{
        "toAccountId": "acct_abc123",
        "amountCents": 5000,
        "idempotencyKey": "payout-001",
        "metadata": {
          "obligationType": "creator_agreement",
          "obligationReference": "agreement-001",
          "description": "Approved payment for completed creator deliverable",
          "approvalReference": "approval-001"
        }
      }'
    ```


    ### 7. Set Up Webhooks


    Configure a webhook endpoint in Settings → Connect to receive
    `transfer.completed`, `deposit.*`, and `withdrawal.*` events. Always verify
    the signature:


    ```js

    const crypto = require("crypto");

    function verify(payload, timestamp, signature, secret) {
      const expected = crypto.createHmac("sha256", secret).update(`${timestamp}.${payload}`).digest("hex");
      return crypto.timingSafeEqual(Buffer.from(signature), Buffer.from(expected));
    }

    ```


    ---


    ## Authentication


    Include your API key in the `x-api-key` header on every request:


    ```

    x-api-key: sk_live_your_key_here

    ```


    Rotate your key anytime from Settings → Connect. The old key is invalidated
    immediately.


    ## Sandbox


    Use `sk_test_*` keys to test without moving real money. Sandbox balances are
    fully isolated from live. Webhooks still fire so you can validate your full
    pipeline. All API endpoints behave identically (same validation, same error
    codes, same response shapes).


    ### Sandbox behavior


    - `paymentAccountId` values are prefixed with `sim_biz_*` (simulated)

    - Company → User transfers are simulated — no real payout is executed, but
    the internal ledger is updated normally

    - User → Company and User → User transfers work identically to production

    - Webhook events are delivered to your configured endpoint

    - Leaderboard and notification side effects are **not** triggered


    ### Payout widget in sandbox


    When a widget token is generated with a `sk_test_*` key, the payout widget
    automatically uses SideShift's sandbox payout environment. No additional
    configuration is required.


    > **Important:** The payout widget shows "Pending Balance from your
    platform" instead of the actual balance in sandbox mode. This is expected.


    When you transfer funds with a `sk_test_*` key, the sandbox wallet is
    credited correctly on the internal ledger. However, the payout widget's
    withdrawal UI cannot display the real balance because the company ID is
    simulated (`sim_biz_*`) and the widget relies on the real payments
    infrastructure to resolve balances.


    - The `passedInBalance` field (if set) appears as a display-only "Pending
    Balance" label

    - The withdrawal flow (bank account linking, payout initiation) is not fully
    functional in sandbox


    **In production** with `sk_live_*` keys, transfers call the real payments
    API, funds land in the creator's real wallet, and the balance + withdrawal
    UI works normally.


    **To verify sandbox transfers are working**, use the balance API — this is
    the source of truth:


    ```bash

    GET /accounts/balance?sideshiftAccountId=ACCOUNT_ID

    ```


    The `balanceCents` and `transactions` in the response accurately reflect all
    sandbox transfers.


    ### Testing checklist


    1. Generate `sk_test_*` key and store securely

    2. Create at least two sandbox accounts

    3. Test all three transfer directions (company→user, user→company,
    user→user)

    4. Verify balances via the balance API after each transfer

    5. Replay a transfer with the same `idempotencyKey` — confirm no duplicate

    6. Confirm webhook arrives and signature verification passes

    7. Trigger error cases (insufficient balance, invalid account) and verify
    your handling

    8. Test widget token generation and embedding


    ### Go-live checklist


    Before switching to `sk_live_*`:


    1. Store your live API key in a production secrets manager

    2. Confirm production domains in Settings → Connect (remove dev wildcards)

    3. Verify webhook endpoint uses HTTPS and validates signatures

    4. Add retry handling with idempotency keys in your backend

    5. Attach commercial evidence metadata to every transfer

    6. Run a small live test (e.g. $0.50 transfer) before full volume


    ## Idempotency


    Always include an `idempotencyKey` on transfer requests. Replaying a request
    with the same key returns the original successful result instead of creating
    a duplicate.


    ## Rate Limits


    | Endpoint | Limit |

    |----------|-------|

    | Account creation | 100/hour |

    | Token generation | 30/min per account |

    | Transfers | 60/min (configurable) |

    | General | 100/min |


    Exceeding limits returns `429` with a `Retry-After` header.


    ## Base URL


    `https://app.sideshift.app/api/embed`
  contact:
    name: SideShift Support
    url: https://app.sideshift.app
servers:
  - url: https://app.sideshift.app/api/embed
    description: Production / Sandbox (determined by API key prefix)
security:
  - apiKeyAuth: []
tags:
  - name: Accounts
    description: >-
      Create and manage user accounts. Each user gets a `sideshiftAccountId` and
      a wallet for receiving and sending funds.
  - name: Verifications
    description: >-
      Read identity verification status and required actions for connected
      accounts.
  - name: Transfers
    description: >-
      Move funds between your company and user accounts. Supports company→user,
      user→company, and user→user directions.
  - name: Tokens
    description: >-
      Generate short-lived access tokens that authenticate embedded widget
      sessions.
  - name: Checkout
    description: >-
      Create public hosted checkout links that settle into your SideShift
      wallet.
  - name: Webhooks
    description: >
      Receive real-time event notifications when transfers, deposits, and
      withdrawals complete or fail. Configure endpoints in Settings → Connect.


      **Available events:** `deposit.pending`, `deposit.confirmed`,
      `deposit.failed`, `transfer.completed`, `withdrawal.created`,
      `withdrawal.updated`, `withdrawal.completed`, `withdrawal.failed`,
      `account.risk_flagged`


      `withdrawal.completed` and `withdrawal.failed` are derived aliases of
      `withdrawal.updated`, filtered to `status === "completed"` and to `status`
      in (`failed`, `denied`) respectively. Subscribe to the pair if you only
      want the terminal outcome; subscribe to `withdrawal.updated` for the full
      lifecycle (`requested → awaiting_payment → in_transit → completed | failed
      | canceled | denied`).


      An endpoint registered without an explicit `events` array is subscribed to
      `deposit.pending`, `deposit.confirmed`, `deposit.failed`,
      `withdrawal.created`, `withdrawal.completed`, `withdrawal.failed` and
      `transfer.completed`. A later config save that omits `events` keeps the
      subscription list you last set.


      All webhook deliveries include `x-sideshift-signature` and
      `x-sideshift-timestamp` headers for signature verification. Non-2xx
      responses are retried with exponential backoff (up to 5 attempts).
      Webhooks fire in both sandbox and production modes.
paths:
  /transfers/{transferId}:
    delete:
      tags:
        - Transfers
      summary: Cancel an unsettled transfer
      description: >
        Reverse a transfer that has been reserved but not yet sent to the
        payment

        provider. The funds held against the source wallet are credited back,
        the

        pending ledger entry is marked reversed, and the transfer's daily-limit

        reservation is released.


        **This does not delete anything.** The transfer row remains. It comes
        back

        with `status` of `failed`, and a `failureReason` reading

        `Cancelled before provider settlement`. There is no `cancelled` status.


        **Only unsettled transfers qualify.** `POST /accounts/transfer` settles

        synchronously, so a transfer is normally already `completed` by the time

        you could call this. It applies to the narrow window where a transfer
        holds

        a reservation that was never submitted, typically because the creating

        request failed part-way. Anything the provider has already seen is
        refused

        with `409`, because reversing it would need a refund and this endpoint
        does

        not perform one.


        **Not idempotent.** A second call returns `409`, since the transfer is

        terminal by then. The reversal itself is transactional, so concurrent
        calls

        cannot credit the source twice.


        **Sandbox:** sandbox transfers never reach the provider boundary and
        settle

        immediately, so in practice they are never cancellable and return `409`.
      operationId: cancelTransfer
      parameters:
        - name: transferId
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: >
            The reservation was reversed. `data.status` is `failed` and
            `data.completedAt` is null.
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/Transfer'
        '404':
          description: >
            Transfer not found, owned by another integration, or belonging to
            the other mode - a live key cannot see a sandbox transfer, or the
            reverse. All three return the same body, so the endpoint does not
            disclose whether an id exists.
        '409':
          description: >
            The transfer cannot be cancelled: already settled or terminal,
            already received by the payment provider, or still submitting with
            its outcome unknown.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EmbedErrorEnvelope'
              example:
                success: false
                error:
                  code: TRANSFER_NOT_CANCELLABLE
                  message: >-
                    Provider already received this transfer; it cannot be
                    cancelled via API
                  details:
                    transferId: tr_abc123
        '429':
          description: Rate limit exceeded
components:
  schemas:
    Transfer:
      type: object
      properties:
        transferId:
          type: string
          example: txfr_abc123def456
        fromAccountId:
          type: string
          description: Source account (your company ID for company→user transfers)
        toAccountId:
          type: string
          description: Destination account
        amountCents:
          type: integer
          description: Amount in cents
          example: 5000
        amountUsd:
          type: number
          format: double
          description: Amount in USD
          example: 50
        status:
          type: string
          enum:
            - completed
            - pending
            - failed
        direction:
          type: string
          enum:
            - company_to_user
            - user_to_company
            - user_to_user
        destinationBalance:
          type: string
          enum:
            - wallet
            - withdrawal
          description: Where the transfer settled
        paymentTransferId:
          type:
            - string
            - 'null'
          description: Underlying payment provider transfer ID
        idempotencyKey:
          type:
            - string
            - 'null'
        metadata:
          type:
            - object
            - 'null'
          additionalProperties:
            type: string
        createdAt:
          type: string
          format: date-time
        completedAt:
          type:
            - string
            - 'null'
          format: date-time
        failureReason:
          type:
            - string
            - 'null'
          description: Reason for failure (only when status is `failed`)
    EmbedErrorEnvelope:
      type: object
      required:
        - success
        - error
      properties:
        success:
          type: boolean
          enum:
            - false
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              description: Machine-readable error code
            message:
              type: string
              description: Human-readable error message
  securitySchemes:
    apiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: >-
        Your SideShift Connect API key (`sk_live_*` or `sk_test_*`). Generate
        from Settings → Connect.

````