curl --request GET \
--url https://app.sideshift.app/api/oauth/v1/support-channels \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.sideshift.app/api/oauth/v1/support-channels"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.sideshift.app/api/oauth/v1/support-channels', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.sideshift.app/api/oauth/v1/support-channels",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.sideshift.app/api/oauth/v1/support-channels"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.sideshift.app/api/oauth/v1/support-channels")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.sideshift.app/api/oauth/v1/support-channels")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "6f1d2c3b-8a4e-4b9c-9d0e-1f2a3b4c5d6e",
"customName": null,
"customerUser": {
"externalUserId": null,
"username": null,
"name": "Jane Creator"
},
"customerName": "Jane Creator",
"customerUserId": "user_xyz",
"lastMessageAt": "2026-06-17T18:05:00Z",
"lastMessagePreview": "Thanks, sending the brief now!",
"lastMessageBy": "Jane Creator",
"resolvedAt": null,
"createdAt": null,
"chatType": "native"
}
],
"nextCursor": "eyJwYWdlIjoyfQ==",
"hasMore": false
}{
"error": {
"code": "unauthorized",
"message": "Missing bearer access token",
"requestId": "req_..."
}
}{
"error": {
"code": "subscription_required",
"message": "The company does not have an active subscription",
"requestId": "req_..."
}
}{
"error": {
"code": "insufficient_scope",
"message": "Requires scope 'campaigns:write'",
"requestId": "req_..."
}
}{
"error": {
"code": "not_found",
"message": "Resource not found",
"requestId": "req_..."
}
}{
"error": {
"code": "conflict",
"message": "This company's messaging is moving to SideShift's own inbox. Retry in a minute.",
"meta": {
"reason": "messaging_migrating",
"retryAfterSeconds": 60
},
"requestId": "req_..."
}
}{
"error": {
"code": "rate_limited",
"message": "Rate limit exceeded",
"requestId": "req_..."
}
}List support channels
List the token tenant’s support channels — the primary employer↔creator conversation type (DM conversations are the other; see GET /conversations). Live, cursor-paginated. A tenant on SideShift’s own messaging is served its support rooms (chatType: 'native', id the conversation id; open is ignored because a native room is never resolved). Otherwise returns 404 not_found when the tenant has no connected messaging account.
curl --request GET \
--url https://app.sideshift.app/api/oauth/v1/support-channels \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.sideshift.app/api/oauth/v1/support-channels"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.sideshift.app/api/oauth/v1/support-channels', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.sideshift.app/api/oauth/v1/support-channels",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.sideshift.app/api/oauth/v1/support-channels"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.sideshift.app/api/oauth/v1/support-channels")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.sideshift.app/api/oauth/v1/support-channels")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "6f1d2c3b-8a4e-4b9c-9d0e-1f2a3b4c5d6e",
"customName": null,
"customerUser": {
"externalUserId": null,
"username": null,
"name": "Jane Creator"
},
"customerName": "Jane Creator",
"customerUserId": "user_xyz",
"lastMessageAt": "2026-06-17T18:05:00Z",
"lastMessagePreview": "Thanks, sending the brief now!",
"lastMessageBy": "Jane Creator",
"resolvedAt": null,
"createdAt": null,
"chatType": "native"
}
],
"nextCursor": "eyJwYWdlIjoyfQ==",
"hasMore": false
}{
"error": {
"code": "unauthorized",
"message": "Missing bearer access token",
"requestId": "req_..."
}
}{
"error": {
"code": "subscription_required",
"message": "The company does not have an active subscription",
"requestId": "req_..."
}
}{
"error": {
"code": "insufficient_scope",
"message": "Requires scope 'campaigns:write'",
"requestId": "req_..."
}
}{
"error": {
"code": "not_found",
"message": "Resource not found",
"requestId": "req_..."
}
}{
"error": {
"code": "conflict",
"message": "This company's messaging is moving to SideShift's own inbox. Retry in a minute.",
"meta": {
"reason": "messaging_migrating",
"retryAfterSeconds": 60
},
"requestId": "req_..."
}
}{
"error": {
"code": "rate_limited",
"message": "Rate limit exceeded",
"requestId": "req_..."
}
}Authorizations
OAuth 2.1 authorization code + PKCE (S256). Tokens are tenant-bound (company_id) and scoped. Discover endpoints via /.well-known/oauth-authorization-server.
Query Parameters
Page size (default 25, max 100). Messaging lists on SideShift's own messaging clamp values above 50 to 50.
1 <= x <= 100Opaque pagination cursor from a prior response's nextCursor.
When set, filter to open (true) or resolved (false) channels.