curl --request GET \
--url https://app.sideshift.app/api/oauth/v1/inbox \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.sideshift.app/api/oauth/v1/inbox"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.sideshift.app/api/oauth/v1/inbox', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.sideshift.app/api/oauth/v1/inbox",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.sideshift.app/api/oauth/v1/inbox"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.sideshift.app/api/oauth/v1/inbox")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.sideshift.app/api/oauth/v1/inbox")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"type": "support_channel",
"id": "6f1d2c3b-8a4e-4b9c-9d0e-1f2a3b4c5d6e",
"name": "Jane Creator",
"lastMessageAt": "2026-07-02T20:57:43Z",
"lastMessagePreview": "Hi! Thank you for applying.",
"lastMessageBy": "Acme Inc",
"unreadCount": 0,
"customer": {
"externalUserId": null,
"username": null,
"name": "Jane Creator"
},
"customerUserId": "user_xyz",
"participants": [
{
"id": "user_xyz",
"name": "Jane Creator",
"profileImageUrl": null
}
],
"chatType": "native"
},
{
"type": "dm",
"id": "9d2b4f6a-0c1e-4d3f-8a5b-6c7d8e9f0a1b",
"name": "Launch crew",
"lastMessageAt": "2026-07-01T00:00:00Z",
"lastMessagePreview": "Posting schedule is in the doc.",
"lastMessageBy": "Jane Creator",
"unreadCount": 2,
"customer": null,
"customerUserId": null,
"participants": [
{
"id": "user_xyz",
"name": "Jane Creator",
"profileImageUrl": null
}
],
"chatType": "native"
}
],
"nextCursor": null,
"hasMore": false
}{
"error": {
"code": "unauthorized",
"message": "Missing bearer access token",
"requestId": "req_..."
}
}{
"error": {
"code": "subscription_required",
"message": "The company does not have an active subscription",
"requestId": "req_..."
}
}{
"error": {
"code": "insufficient_scope",
"message": "Requires scope 'campaigns:write'",
"requestId": "req_..."
}
}{
"error": {
"code": "conflict",
"message": "This company's messaging is moving to SideShift's own inbox. Retry in a minute.",
"meta": {
"reason": "messaging_migrating",
"retryAfterSeconds": 60
},
"requestId": "req_..."
}
}{
"error": {
"code": "rate_limited",
"message": "Rate limit exceeded",
"requestId": "req_..."
}
}List the merged conversation inbox
The tenant’s merged conversation inbox — support channels (the primary employer↔creator conversation type) and DM conversations, merged by last-message recency. The agent-facing equivalent of the web’s merged “Home” inbox. Each item’s type dictates the follow-up messages read: support_channel → GET /support-channels/{id}/messages, dm → GET /conversations/{id}/messages. A tenant on SideShift’s own messaging gets one list of its rooms (chatType: 'native'); a support room is a support_channel item whose id is the conversation id, so the same follow-up reads and sends apply. Snapshot of the most recent items (limit ≤ 50, no cursor; hasMore is always false) — paginate deeper via /support-channels and /conversations. One-way system broadcasts the tenant itself sent (e.g. brand-verification congrats DMs) are hidden while unanswered — they reappear if the counterparty replies, and stay visible via /conversations. A tenant with no connected messaging account degrades to a DM-only inbox; an upstream support-channel FAILURE also degrades to DM-only but is flagged via warnings: ["support_channels_unavailable"].
curl --request GET \
--url https://app.sideshift.app/api/oauth/v1/inbox \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.sideshift.app/api/oauth/v1/inbox"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.sideshift.app/api/oauth/v1/inbox', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.sideshift.app/api/oauth/v1/inbox",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.sideshift.app/api/oauth/v1/inbox"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.sideshift.app/api/oauth/v1/inbox")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.sideshift.app/api/oauth/v1/inbox")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"type": "support_channel",
"id": "6f1d2c3b-8a4e-4b9c-9d0e-1f2a3b4c5d6e",
"name": "Jane Creator",
"lastMessageAt": "2026-07-02T20:57:43Z",
"lastMessagePreview": "Hi! Thank you for applying.",
"lastMessageBy": "Acme Inc",
"unreadCount": 0,
"customer": {
"externalUserId": null,
"username": null,
"name": "Jane Creator"
},
"customerUserId": "user_xyz",
"participants": [
{
"id": "user_xyz",
"name": "Jane Creator",
"profileImageUrl": null
}
],
"chatType": "native"
},
{
"type": "dm",
"id": "9d2b4f6a-0c1e-4d3f-8a5b-6c7d8e9f0a1b",
"name": "Launch crew",
"lastMessageAt": "2026-07-01T00:00:00Z",
"lastMessagePreview": "Posting schedule is in the doc.",
"lastMessageBy": "Jane Creator",
"unreadCount": 2,
"customer": null,
"customerUserId": null,
"participants": [
{
"id": "user_xyz",
"name": "Jane Creator",
"profileImageUrl": null
}
],
"chatType": "native"
}
],
"nextCursor": null,
"hasMore": false
}{
"error": {
"code": "unauthorized",
"message": "Missing bearer access token",
"requestId": "req_..."
}
}{
"error": {
"code": "subscription_required",
"message": "The company does not have an active subscription",
"requestId": "req_..."
}
}{
"error": {
"code": "insufficient_scope",
"message": "Requires scope 'campaigns:write'",
"requestId": "req_..."
}
}{
"error": {
"code": "conflict",
"message": "This company's messaging is moving to SideShift's own inbox. Retry in a minute.",
"meta": {
"reason": "messaging_migrating",
"retryAfterSeconds": 60
},
"requestId": "req_..."
}
}{
"error": {
"code": "rate_limited",
"message": "Rate limit exceeded",
"requestId": "req_..."
}
}Authorizations
OAuth 2.1 authorization code + PKCE (S256). Tokens are tenant-bound (company_id) and scoped. Discover endpoints via /.well-known/oauth-authorization-server.
Query Parameters
Max items to return.
1 <= x <= 50Response
The merged inbox (most recent first).
Show child attributes
Show child attributes
Soft-degradation signals. 'support_channels_unavailable': the live support-channel fetch failed upstream and the list is DM-only/incomplete (distinct from a tenant with no connected messaging account, which is not a failure and carries no warning).